Friday, October 1, 2010
Empathy, It's A Good Thing
It really pays to complement people. I was working with someone that was in a very unhappy place, but she was doing an exceptional job at work. She was new to our group. I listened to what was upsetting her. I empathized and then I let her know that she was a rock star as far as the work I was seeing her doing and what a wonderful addition she was to our group. And she was a wonderful addition. She seemed more relaxed the next day. Though her situation did not change, I hope that knowing how much we appreciate her made her feel welcome and accepting of this change. I understand why she is unhappy and hope that what things will work out for her and she knows I feel that way.
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